How to Create a Digital Guide for Volunteer Training

Volunteer efforts are crucial to every nonprofit. That’s why it’s important that organizations put lots of time in effort into onboarding and training volunteers. This way, your organization can ensure that volunteers don’t experience burnout. And ensure that they feel supported by your organization.

In this blog post, we’ll walk you through everything you should include in your next mobile-friendly, digital volunteer packet. With this tool, your organization will be onboarding and training volunteers with ease.

Instructional videos

Trying to train volunteers on the day of an event can be stressful. Instead of scrambling to get them up to speed, include an instructional video in the report. This way, volunteers will know exactly what the expectations are of any given event or campaign—all without staff having to individually train volunteers.

Key facts about the organization

Any stellar volunteer should be familiar with key information about your charity. By including important metrics about impact, volunteers will feel prepared to represent your mission. They’ll be comfortable chatting with supporters about your goals and work.

Links to important resources

Nothing is worse than feeling lost or unsure. To make volunteers feel supported, include emergency numbers and staff names in your digital report. And, other important resources of note.

Instead of writing down crucial information on a sheet of paper, list them in the report. If questions arise, they’ll know exactly how to connect with you, right from their phone.

Testimonials from other volunteers

One of the best ways to engage with volunteers is to show them social proof. Include testimonials from past or current volunteers who love working with your organization, and why. That way, new volunteers will be excited to jump in on the action.

An FAQ section about onboarding and training

Tired of answering the same questions over and over again? Create an FAQ section in your digital report so volunteers can refer to it at any time.