Setting a new standard in nonprofit customer experience.
Storyraise is built for teams that want to communicate impact clearly and raise more support. Our customer experience is responsive, human, and designed to help you get more from every report, every insight, and every donor touchpoint.
Professional support for mission-driven teams.
We pair thoughtful onboarding with ongoing guidance so you can focus on what matters most: your impact. Whether you're creating your first Storyraise report or scaling your entire donor communications strategy, our Customer Success team helps you move faster and communicate with confidence.
“Our experience with Storyraise has been phenomenal thus far. The team has been super interactive with us, always there for us to answer questions about different aspects or tools within the platform. The Storyraise team has always been in touch with us about upgrades to the platform, different tools or facets that are new or being added and how we can implement them in how we use Storyraise, which has been really helpful."
— Courtney Wallen Horton, Communications Manager at North Carolina Healthcare AssociationA smooth start, no matter your team or workflow.
Helpful. Human. Always here.
Every Storyraise customer gets access to real support from real people. No bots, no outsourcing—just a team that cares about your mission.
Live chat.
Get fast answers directly in your dashboard.
Email support.
Clear, prompt help for any question—big or small.
Renewal planning.
Thoughtful, proactive support as you approach your next contract year.
“If you ever run into an issue, Storyraise support is always available to help. It never fails that I reach out to them and I hear back almost instantly with the answer I need.”
— Hannah Rodgers, Senior Communications Manager at North Carolina Healthcare AssociationMaster the platform. Sharpen your storytelling.
We’re committed to helping your team grow—not just in how you use Storyraise, but in how you communicate your impact. You get access to:
— Self-serve help articles and how-to guides.
— Strategic storytelling resources.
— Best-practice templates and examples.
— Tips to improve readability, engagement, and donor conversion.
Browse training and tools